- Customers may return item(s) within 30 days of the order shipment date or in-store purchase date.
- Select limited-edition styles are eligible for return within 7-14 business days of the shipping date.
- Please allow up to 20 days for us to receive and process your return. You will receive an email notification upon the completion of return processing.
We always hope you are happy with your Belongclothingshop.com purchases, but if you are not, we gladly accept returns for unwashed, unworn, and unaltered items with the original tags attached and accompanied by the original invoice. For all returns, we provide a prepaid shipping label free of charge.
Start a Free Online Return or Exchange:
- Print your shipping label. If you’re unable to print the label, bring your return confirmation email to the carrier location for assistance.
- Pack up your return. Place your item(s) AND the packing slip inside a sturdy container, such as the one your merchandise came in. Remove or mark out any old addresses and barcodes. Tape up your package and affix your shipping label to the outside.
- Ship it back to us. Drop off your package at the nearest carrier location. For exchanges, please return the product(s) within four business days of processing your exchange. Once your package ships, use the link in your confirmation email to track its progress.
- If this is an exchange, your new product(s) will be processed immediately and shipped for free.
- If you are returning in store, bring along your return item(s) and return label. Our sales associates will be happy to help complete your return.
Return a Purchase Made In-Store
For items purchased at a mask wearhouse or Be Long store. please visit our Store.
This address can only be used to return items purchased at Belongclothingshop.com. If you would like to return items purchased elsewhere, please return the items to the original place of purchase or Contact Us and we will be happy to assist you.
Please allow up to 20 days for us to receive and process your return. We are not able to issue credit until your return package has been received and processed. You will receive an email notification upon the completion of return processing. We will credit your original form of payment unless otherwise specified.
Merchandise purchased at Belongclothingshop.com can be returned to mask wearhouse clothing store or Be Long store. You must have your packing slip with you at the time of return.
Returns must follow the guidelines in our return policy. Refunds will be made in the form of the original payment. You can use the store locator on our website to find a store you.